You will receive an email with your tracking number once it has been fulfilled. If you have not received the email yet, please check your promotions, junk, and spam folders before reaching out as the email sometimes ends up there.

The fulfillment time in the warehouse from the order being created in the system to leave the warehouse is 1-3 business days. The time to ship after the fulfillment time is:

·      Northeast: 6-9 business days
·      Midwest: 4-7 business days
·      Southeast: 3-5 business days
·      West: 2-4 business days

We ship to:
AK, AZ, CA, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KY, KS, LA, MA, MD, ME, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, VA, WA, WI, WV, WY

All wines are sold in California and title passes to you, the buyer, in California. We make no representation as to the legal rights of anyone to ship or import wines into any state other than California. The buyer is solely responsible for shipment of wine. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to you. In placing your order, you represent to us that you are at least 21 years old and that the person to whom you are directing the delivery is at least 21 years old.

Someone 21+ with a photo id must be present at the time of delivery to sign. If someone 21+ is not home, the carrier will make 2 more attempts to deliver. If the 3rd attempt is unsuccessful, the order is returned to the retailer who fulfilled your order.

The recipient has the option to request, before the third delivery attempt, an address change with UPS if they are not present at the time of delivery.

Orders cannot be shipped to an APO/FPO/DPO or P.O. Box, because all orders require an Adult Signature.

Most orders ship within 1-2 business days but it can take up to 3-4 business days in some instances depending on product availability and when the carrier picks up. Our network of retailers fulfilling your order ship Monday - Friday 9-5 PM. Orders are not fulfilled on bank holidays and weekends. Depending on your location, orders will be delivered within 2-9 business days after shipment. From time to time, there may be some delays.

Unfortunately not at the moment.

We are only able to process refunds when the item has been returned to us (failed delivery attempts). This process of returning the item to us can take up to 15 business days. Shipping and return fees ($60) are non-refundable if the recipient changes their mind after the kit has been shipped or fails to request a delivery change before the third delivery attempt.

Unfortunately, we are currently unable to accept returns. Please reach out to our CS Team with a picture of the damage and they will assist you. Our CS Team e-mail address is : orders@e-tasting.com

21 or older.

Unfortunately, we are currently unable to accept returns.

Sometimes when multiple boxes are shipped, some can be lost or misplaced. Please reach out to customer service so we can look into it and help you. 

Our CS Team e-mail address is : orders@e-tasting.com

Yes, we also ship to the EU, Hong Kong and Singapore, for more information please go to: www.e-tasting.com